AI Advisory › Make processes AI-centric

Make processes AI-centric

An AI tool added to a process that was designed for people rarely changes the result. We redesign the process around the work that the AI system does, and we decide with you which decisions stay with people.

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AI added to an old process produces old results.

Many companies give employees AI tools and leave the process unchanged. Each person works a little faster, but the process still has the same steps, the same handoffs and the same approvals, so the business result changes little.

A company gets the larger gains only when it redesigns the process itself and changes who owns each step.

How we do the work

Map the process as it runs today. We map each step of the process and mark the steps where AI can do the work, where AI can help a person do the work, and where AI should stay out.
Redesign the process around the AI system. We redesign the process so that the AI system does the work it does well, and we set the human role at each step, including the decisions that stay with people.
Set up the people who govern and own the change. A group of business, technology, legal and HR leaders governs the change. Small teams of business and technology staff each own one redesigned process and report its results.
Manage the drop in productivity. Productivity usually drops before it rises when a company adopts AI. We set measures that track the program through the drop, so that the company does not cancel the program while productivity is down.

Why an investor’s view of AI-native companies matters here

Startups build their processes around AI from their first day. As investors, we see how these AI-native companies run the processes that your company runs.

We use that knowledge to show you how an AI-native competitor would design your process, and how far your redesign should go.

You receive

Redesigned process maps that mark the AI role and the human role at each step
A charter for the group that governs the change and for each process team
Measures that track the program through the drop in productivity

Ways to engage us for this work

Fixed-scope engagement. The redesign of one business process around AI, with its process map, its charter and its measures.

Ongoing consulting. Advice to the group that governs the change, as your company redesigns more processes.

Discuss your project with us

Tell us what you want to accomplish, and we will reply to arrange a conversation. The first conversation carries no charge, and we sign a nondisclosure agreement before you share confidential details.