• 27 September 2022
    September 27, 2022
  • Author esimoudis
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Software-Defined Vehicles Need a New Customer Experience

Uncategorized
During the last twenty-five years, the automotive customer journey has become more complex. Incumbent automakers have tried to become more involved in various stages of the customer journey to improve the customer experience and establish a direct relationship with the customer. Software-Defined Vehicles will enable a richer and more personalizable […]
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The Benefits and Opportunities of Software-Defined Vehicles

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The automotive industry is investing aggressively in the development of Software-Defined Vehicles. These vehicles greatly facilitate the vehicle’s electrification, optimization and personalization, as well as the attainment of higher levels of driving automation. More broadly, these vehicles change how the industry designs, makes, sells, and services vehicles, and in the […]
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Will Automakers Become Apple, AT&T, or Foxconn?

Big Data
During the automotive industry’s current boom phase OEMs are announcing big, multi-year investments in new vehicle platforms that combine electrification with increasing driving automation. Because under new mobility data and loyalty will become central forms of value, OEMs must also consider deploying the loyalty-enhancing data-driven services these platforms enable. The […]
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Transformations for Legacy Mobility Services Companies

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One of the main theses developed in Transportation Transformation is that, though still young, the app-based on-demand mobility services companies will need to transform before they can fully capture the opportunity afforded by new urban mobility. The book presents the decisions such companies must make and a framework that prescribes […]
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Stories and Lessons From Onboarding Teleworkers

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Automation, combined with digitalization and process engineering, will enable organizations to broadly utilize telework, address talent scarcity, and lower production costs. However, even as we make progress with automation, onboarding new employees to a telework-centric organization is emerging globally as a major challenge. Even simple processes associated with employee onboarding […]
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Linking Mobility to Work from Home

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In the book Transportation Transformation, I stated that several megatrends will necessitate the transformation of urban mobility from one that is centered around the privately owned vehicle to one that is offered as a service, combines multiple modalities, and promotes sharing. The pandemic forced many of us to work from home […]
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  • 08 February 2021
    February 8, 2021
  • Author esimoudis
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  • Views 755
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Aligning Employee and Employer for Telework

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Our thesis is that after the pandemic telework will become a permanent corporate practice across industries rather than the emergency measure it is today. Many industries, including transportation, travel and hospitality, retail, education, and even manufacturing and healthcare, will broadly adopt telework. The post-pandemic adoption will be based on corporate […]
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  • 08 December 2020
    December 8, 2020
  • Author esimoudis
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New Mobility News Commentary

Autonomous Vehicles
There is no question that the pandemic is having a big impact on new mobility. Passenger transportation is down as reported by the dramatic decreases in public transportation ridership and mobility services rides. At the same time, goods delivery services are growing fast as more households are adopting Ecommerce. With […]
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  • 01 December 2020
    December 1, 2020
  • Author esimoudis
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  • Views 828
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The Telework Process Framework

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This is the second piece of my collaboration with Nikos Michalakis, VP, Software Platform at Toyota Research Institute Advanced Development and it also appears on his Red Vest Mindset site. As companies continue to adjust their work practices due to the pandemic and extend the adoption of telework, industries such […]
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  • 09 November 2020
    November 9, 2020
  • Author esimoudis
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  • Views 864
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Why can’t everyone telework?

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Telework has been broadly adopted globally during the pandemic. It will also become a key component of the post-pandemic work environment, providing benefits to both employees and employers. To the employee, it will give flexibility, offer a better work experience, but also comfort related to the new safety norms being […]
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