From Conversation-Centric to Agent-Centric AI Models

Uncategorized
Enterprises have accelerated their efforts to integrate AI into operations. More recently, many have launched pilot projects to develop agent-based systems across various domains. Most of these agents rely heavily on the capabilities of conversation-centric foundation models such as GPT or Gemini. But as we deploy more capable agent-based intelligent […]
CONTINUE READING

Agents In the AI-First Company

AI
AI agents are an important component of the transformation to become an AI-first company. Corporations undertaking this transformation must understand where and how to incorporate agents and which agent types to utilize in the AI-centric processes they establish and the organizational structures they adopt. The article presents AI agent types, […]
CONTINUE READING

The AI-First Company

AI
Introduction In today’s corporate digital transformation landscape, “AI-first company” is emerging as a term that deserves real attention, not just another consultant’s buzzword. But can an incumbent truly transform to become AI-first, as Intuit is attempting, or must it be designed that way from inception, like Tesla? In my previous […]
CONTINUE READING

Deciding Between AI-Enhanced and AI-First Business Processes

Uncategorized
The business world is buzzing with AI experimentation. However, a structured approach for moving from experimentation to production, although necessary, is often lacking, which hinders AI’s transformative potential. This article introduces a decision-support framework, implemented as a decision tree, to help executives mitigate the risks associated with decisions relating to […]
CONTINUE READING