Beyond the ETA: The Context-Dependent Robotaxi CX

AI, Autonomous Vehicles
,  Autonomy is table stakes, and supply-side orchestration, which Uber is already winning, is becoming table stakes too. The next differentiator in robotaxi customer experience is demand-side. Namely, a system that anticipates each traveler’s intent (route risk, speed-versus-safety trade-offs, the right mode for the moment) and orchestrates the trip to […]
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Robotaxis: Beyond Autonomy, It’s About Superior CX

AI, Autonomous Vehicles
I recently participated in an on-stage discussion about the state of autonomous mobility at the Ride AI Summit in Los Angeles. During the event, I engaged in several conversations with other participants about the robotaxi customer experience. The essence of these discussions reaffirmed what I’ve long maintained—customer experience, rather than […]
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  • 21 January 2025
    January 21, 2025
  • Author esimoudis
  • Comments 0
  • Views 2215
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The European Automotive Industry at a Crossroads

AI
Just before the holidays, I was asked to keynote an event sponsored by the German American Chamber of Commerce. This article is an updated version of that presentation. It is even more relevant today following CES 2025 and the news streaming out of Europe. 1.    Introduction In 2019, I co-authored […]
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  • 10 September 2024
    September 10, 2024
  • Author esimoudis
  • Comments 0
  • Views 1436
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Mobility Intelligence and Neurosymbolic Systems

AI
Many of you know our firm for its investments in early-stage AI software startups and as a trusted AI advisor to corporations. However, fewer are aware of the AI systems we’ve been developing and how we deploy them with our corporate clients or in the startups we create. In recent […]
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Autonomous Vehicles Employing An End-to-End AI Approach

AI, Autonomous Vehicles
Of the many autonomous vehicle (AV) use cases, two continue to receive the most attention: robotaxis and autonomous trucks of various form factors. AI is one of autonomous mobility’s key enabling technologies. To achieve the determinism required in mobility, the AV software platforms in use today incorporated a combination of […]
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Generative AI in New Mobility

AI, Big Data
In the previous post, I discussed AI’s role in new mobility. I identified the three roles AI can play as an enabler, a differentiator, or a monetizer. The recent explosion of interest in generative AI begs the question: could generative AI contribute to new mobility and if so, in which […]
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  • 19 January 2023
    January 19, 2023
  • Author esimoudis
  • Comments 0
  • Views 2643
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Big Data and AI In New Mobility

AI, Big Data
AI is viewed by many exclusively as a prediction technology. The availability of large, diverse, and information-rich data sets combined with the power of neural networks has been responsible for achieving incredible results even in complex, multi-faceted situations. Every aspect of new mobility has benefited from AI’s prediction power. The […]
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Will Automakers Become Apple, AT&T, or Foxconn?

Big Data
During the automotive industry’s current boom phase OEMs are announcing big, multi-year investments in new vehicle platforms that combine electrification with increasing driving automation. Because under new mobility data and loyalty will become central forms of value, OEMs must also consider deploying the loyalty-enhancing data-driven services these platforms enable. The […]
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