From Conversation-Centric to Agent-Centric AI Models

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Enterprises have accelerated their efforts to integrate AI into operations. More recently, many have launched pilot projects to develop agent-based systems across various domains. Most of these agents rely heavily on the capabilities of conversation-centric foundation models such as GPT or Gemini. But as we deploy more capable agent-based intelligent […]
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  • 25 September 2025
    September 25, 2025
  • Author esimoudis
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  • Views 146
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Preparing the AI-First Enterprise Workforce for the Age of Agents

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As AI agents become more capable, how should the roles and responsibilities of the AI-first enterprise employees evolve? Which skills will matter at each level? How will technical and business teams collaborate to effectively leverage agents and agent-based systems? As the capabilities of agents advance, employees will move from executing […]
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Deciding Between AI-Enhanced and AI-First Business Processes

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The business world is buzzing with AI experimentation. However, a structured approach for moving from experimentation to production, although necessary, is often lacking, which hinders AI’s transformative potential. This article introduces a decision-support framework, implemented as a decision tree, to help executives mitigate the risks associated with decisions relating to […]
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Revisiting Insight Generation in the Age of Generative AI

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Ten years ago, I explored the process of insight generation. I presented its key stages and emphasized the characteristics distinguishing true data-driven insights from mere correlations. While the foundations of insight generation remain relevant, since the publication of my original article, the methods, tools, and implications have expanded dramatically. Generative […]
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The OEMs’ Dilemma with Software-Defined Vehicles

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Automakers are facing a complex dilemma relating to software-defined new energy vehicles. Should they proceed with aggressively investing and developing software-defined vehicles while facing a slowdown in demand for battery electric vehicles (BEVs), or continue developing Internal Combustion Engine (ICE) and hybrid vehicles (including plug-in hybrids) that are based on […]
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  • 11 January 2023
    January 11, 2023
  • Author esimoudis
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  • Views 1830
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Software-Defined Vehicles: Automakers Should Stick to their Plans

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Automakers must address two questions because of the environment they are currently facing. First, will they be able to make the announced Software-Defined Vehicle investments in the timeline they were projecting, or will they need to slow down their investment pace? Second, will they face any negative implications if they […]
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  • 27 September 2022
    September 27, 2022
  • Author esimoudis
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  • Views 2513
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Software-Defined Vehicles Need a New Customer Experience

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During the last twenty-five years, the automotive customer journey has become more complex. Incumbent automakers have tried to become more involved in various stages of the customer journey to improve the customer experience and establish a direct relationship with the customer. Software-Defined Vehicles will enable a richer and more personalizable […]
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The Benefits and Opportunities of Software-Defined Vehicles

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The automotive industry is investing aggressively in the development of Software-Defined Vehicles. These vehicles greatly facilitate the vehicle’s electrification, optimization and personalization, as well as the attainment of higher levels of driving automation. More broadly, these vehicles change how the industry designs, makes, sells, and services vehicles, and in the […]
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Transformations for Legacy Mobility Services Companies

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One of the main theses developed in Transportation Transformation is that, though still young, the app-based on-demand mobility services companies will need to transform before they can fully capture the opportunity afforded by new urban mobility. The book presents the decisions such companies must make and a framework that prescribes […]
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