Robotaxis: Beyond Autonomy, It’s About Superior CX

AI, Autonomous Vehicles
I recently participated in an on-stage discussion about the state of autonomous mobility at the Ride AI Summit in Los Angeles. During the event, I engaged in several conversations with other participants about the robotaxi customer experience. The essence of these discussions reaffirmed what I’ve long maintained—customer experience, rather than […]
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  • 19 January 2023
    January 19, 2023
  • Author esimoudis
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Big Data and AI In New Mobility

AI, Big Data
AI is viewed by many exclusively as a prediction technology. The availability of large, diverse, and information-rich data sets combined with the power of neural networks has been responsible for achieving incredible results even in complex, multi-faceted situations. Every aspect of new mobility has benefited from AI’s prediction power. The […]
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Transformations for Legacy Mobility Services Companies

Uncategorized
One of the main theses developed in Transportation Transformation is that, though still young, the app-based on-demand mobility services companies will need to transform before they can fully capture the opportunity afforded by new urban mobility. The book presents the decisions such companies must make and a framework that prescribes […]
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Linking Mobility to Work from Home

Uncategorized
In the book Transportation Transformation, I stated that several megatrends will necessitate the transformation of urban mobility from one that is centered around the privately owned vehicle to one that is offered as a service, combines multiple modalities, and promotes sharing. The pandemic forced many of us to work from home […]
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  • 08 December 2020
    December 8, 2020
  • Author esimoudis
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New Mobility News Commentary

Autonomous Vehicles
There is no question that the pandemic is having a big impact on new mobility. Passenger transportation is down as reported by the dramatic decreases in public transportation ridership and mobility services rides. At the same time, goods delivery services are growing fast as more households are adopting Ecommerce. With […]
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The Urban Transportation Wallet

Next-generation mobility
New urban mobility will emerge as a result of this transformation. New urban mobility will be a shift to the movement of consumers and goods provided as a service using vehicles of various form factors. In this piece I discuss what cities need to do in order to reap the advantages of new mobility and introduce the consumer’s urban transportation wallet as a composite metric for assessing a metropolitan area’s progress towards Mobility as a Service (MaaS).
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From 30 miles per day to 30 steps:

Next-generation mobility
As a result of the movement restrictions imposed because of the pandemic, my 30-mile average daily travel around the Bay Area and the monthly airline trips have all become a 30-step walk to my home-office for video calls. While we’re all eagerly anticipating the lifesaving health outcomes from the measures taken towards the pandemic, the retail, travel, and hospitality industries are reeling.
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